Over the last year, I’ve gotten many responses and e-mails from brides to be about to my negative “I Do, Guatemala” wedding planner review. A regular business is only as good as the satisfaction of it’s customer … but wedding planners are a bit insulated from this feedback model because it’s a referral business. It also helps when you have a business that has a quasi-monopoly on being a destination wedding planning business to English speaking brides. If you can’t find the links to the first I Do, Guatemala review or my FAQ, here they are
- I Do, Guatemala review : 8 reasons you shouldn’t use them
- I Do Guatemala review follow-up : Questions and Answers
Normally, I wouldn’t post the back and forth e-mails, but Veronica’s story was so similar to our story that I had to cross post. We would have cut ties with Diana but she held our wedding venue reservations for Las Capuchinas and San Jose el Viejo and we didn’t want to risk her cancelling the venues and hence completely ruining the wedding planning. The letter is just an opinion and is meant to help prospective brides with their planning … like any business interaction, your mileage may vary and Diana could be a good planner for you, she just was terrible for us and now Veronica.
|Good afternoon Rishi,I had emailed you before, regarding the experience I was having with Diana of I do Guatemala. As it turns out both my fiancée and myself agreed 110% that cutting ties with Diana was better than dealing with her inconsistency, even if we lost our deposit (which we did!). I’m not sure what month I emailed you, but late last year we had a lot very personal and unfortunately family circumstances that prevented us from continuing the planning of our wedding and when tried to talk to Diana over email or Skype she was very short in her response and never available. My heart was not in it, I even tried contacting her and explaining what we were going through, but she never responded; very unprofessional.
I saw that you posted my original email and I’m glad you did, because now more bride/grooms will know not to hire her based on what they see online or pictures she posts, which was my original mistake.My fiancée and I have been together for 10 years and have two beautiful little girls and happy to report that we are moving forward with our plan to get married. I’m for the most part doing a lot of things on my own, which means I will probably be traveling to Guatemala and with the help of my sister in law who lives in Guatemala I will put together a wonderful and beautiful wedding.
I’m so happy to see that you answered a lot of the questions others had and I’m going to be using some of those tips and contacts.
Planning a wedding can be an overwhelming and scary thing to do, that I’m glad people like you are out there to help guide those of us that can feel lost in the process.
I had one more question, in your list of contacts I did not see any information regarding the bartenders you used. I would like to maybe use the same ones you used; I would be very grateful if you could provide that information.
Thank you again for everything.